looking for skilled Head Waitress to lead the front-of-house team at a prestigious restaurant in Kuwait.

Job Title: Head Waitress
Location: Premium Restaurant, Kuwait
Company: PROFYSE RECRUITMENT CONSULTANCY

About Us:
PROFYSE RECRUITMENT CONSULTANCY is hiring for premium restaurant in Kuwait , highly skilled Head Waitress. 

Position Overview:
The Head Waitress will play a crucial role in overseeing the front-of-house operations of our client’s esteemed restaurant. This role involves leading the service team, ensuring top-notch guest experiences, and maintaining high standards of service. The ideal candidate will bring strong leadership skills, a passion for hospitality, and a commitment to excellence.

Key Responsibilities:

• Team Leadership:

  • Supervise, train, and inspire the front-of-house team to deliver outstanding service.
  • Manage staff schedules and ensure adequate coverage for all shifts.
  • Conduct performance evaluations and provide constructive feedback.

• Guest Service:

  • Ensure all guests receive exceptional service, from greeting and seating to attending to their needs throughout their meal.
  • Address and resolve any guest complaints or concerns promptly and professionally.
  • Foster a welcoming and positive dining atmosphere.

• Operational Oversight:

  • Oversee daily operations, including managing table assignments and service flow.
  • Coordinate with kitchen and bar staff to ensure smooth service and timely order delivery.
  • Monitor and maintain cleanliness and organization in the dining areas.

• Quality Control:

  • Ensure that all service procedures and standards are followed, and that the quality of food and beverages meets the restaurant’s expectations.
  • Implement improvements to enhance service efficiency and guest satisfaction.

• Training & Development:

  • Provide comprehensive training to new staff on service techniques, restaurant policies, and customer service.
  • Conduct regular training sessions and refresher courses to keep the team updated on best practices.

• Administrative Duties:

  • Assist with inventory management, including tracking supplies and placing orders.
  • Support with administrative tasks such as handling reservations and managing guest lists.

Requirements:

• Proven experience as a Waitress or Head Waitress in a high-end or fast-paced restaurant environment.
• Strong leadership, organizational, and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to handle high-pressure situations with professionalism and composure.
• Flexibility to work various shifts, including evenings and weekends.
• Proficiency in English; additional languages are a plus.

Salary and Benefits:

• Salary: Up to 300 to 375 KD 
• Benefits:
  • Accommodation
  • Transportation
  • Training and professional development opportunities